How does the History function work?

The GPS tracking panel stores previous journeys that the tracker has made. The history will show clear start and stop locations, including time in position and speed at time of location report marker. The history information can be exported into an excel spreadsheet if required.

What is a Geo-fence?

The Prime 3G GPS Tracker has a Geo-fence feature which will identify and trigger an alarm when the tracker enters or leaves a geographical area drawn by the user within the Tracking Panel. The alarm is displayed on the Tracking Panel and an alert text message can be sent to up to four predefined mobile numbers. Geo-fences are extremely helpful to alert you to the theft or unauthorised removal and use of a vehicle or asset from its normal location. They are also used to help protect vulnerable people; if they leave a Geo-fence zone, you will be notified.

When my Tracker arrives will I be able to use it?

Your device will be shipped with charge, so you can see the unit on its journey to your door by using the Tracking Panel or the app. Upon arrival we recommend you give your new device a full charge. The tracker will have 100 position credits and these are used when the tracker moves, using 1 credit every time the unit reports, if you ask the unit to report every 5 minutes for example you will use 12 positions in 1 hour. The unit will also have 25 SIM credits, they allow you to send commands to the unit, such as when you change the reporting time or you programme the Tracking Panel to alert you via text message. You can either opt for buying positions and SIM credits as required (PAYG) or take advantage of our unlimited plans that can be bought as 1 month, 3 months, 6 months or (for best value) 12 months. Unlimited plans give both positions and SIM credits.

What is a Tracking Panel and where do I get it from?

The Tracking Panel is mapping software that allows you to locate your Prime 3G GPS tracking device, watch it moving, change settings, view and download history of the selected device. When using a Windows device please visit the Bluhuski Tracking Panel website. You can also download the free, easy-to-use smartphone app from the App Store for Apple devices or Google Play for Android devices.

How do I top up my tracking device?

After purchasing a subscription or a credit pack, you can top up your device via the Bluhuski website or by calling the Bluhuski office during normal opening hours on +44 (0)161 300 3819. When using PAYG Credits (instead of unlimited plans) the credits expire after 12 months if not used. When not in use the device must be powered up every 3 months otherwise our computer system will deactivate the SIM in the device, should this occur please call us on 0161 300 3819 or email support@bluhuski.com.

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Or contact us on +44 (0)843 515 8686 or at advice@esarisk.com.

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