When my Tracker arrives will I be able to use it?

Your device will be shipped with charge, so you can see the unit on its journey to your door by using the Tracking Panel or the app. Upon arrival we recommend you give your new device a full charge. The tracker will have 100 position credits and these are used when the tracker moves, using 1 credit every time the unit reports, if you ask the unit to report every 5 minutes for example you will use 12 positions in 1 hour. The unit will also have 25 SIM credits, they allow you to send commands to the unit, such as when you change the reporting time or you programme the Tracking Panel to alert you via text message. You can either opt for buying positions and SIM credits as required (PAYG) or take advantage of our unlimited plans that can be bought as 1 month, 3 months, 6 months or (for best value) 12 months. Unlimited plans give both positions and SIM credits.

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management. You name it, we help them find the answers
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