With a number of high-profile data breaches in the headlines towards the end of 2020 – including Heathrow airport paying £120,000 in fines after an employee lost a memory stick containing personal data, and hackers making off with the personal information of more than nine million Cathay Pacific passengers – it feels as if there is still a gap in data protection education, particularly in cyber security for travel agents. Enter Graeme McGowan, ...